Website Support Services

Website Support Services - Ongoing Support

Since 2002 we have supported our clients in the implementation of many hundreds of websites and have provided training, support and development across all manner of client business requirements. We recognise and understand the challenges associated with implementing and maintaining a website, particularly those relating to website security, keeping Joomla/WordPress and 3rd party components up-to-date, accruing staff knowledge and 3rd party business systems integration (e.g. MYOB).  We would therefore like to introduce you to a new support and maintentance strategy with optional plans for your business aimed at trying to reduce the pressure and at removing the headache.

The support plans provided assistance across a number of areas including:

  • Telephone and email support
  • Online training
  • Content loading assistance
  • Content audits and quality assurance
  • Browser compatibility testing
  • eNews compilation assistance
  • Website uptime monitoring
  • Google Analytics reporting assistance
  • Update and maintenance of 3rd party extensions
  • Content delivery network support
  • Sucuri website security monitoring
  • Litmus testing for eNews
  • Multi-site security management
  • Search engine optimisation
  • 'Slack' messaging for priority real-time chat support
  • Marketing consultation and assistance
  • Website backup management
  • Hosting liaison and support

Download a copy of our Support Plan brochure, or contact us on (08) 9248 1867 / info@f2.net.au to discuss your specific concerns or requirements.

 

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  • contact
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  • classroom
  • paystation
  • projects
  • cms
  • pdf