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Website Maintenance & Support

Keeping your website updated with the latest news relating to your organisation's products and services is very important, however even with a content management system in place keeping your website updated can take time; time that you or your staff may not have.

To help, F2 have introduced an array of discounted website maintenance and support options, including help desk support, content changes, general site and data management services as well as component and module updates for those organisations whose websites use the Joomla! CMS or are using Shout Out for newsletter management.

The ‘F2 Website Maintenance & Support’ package, priced at $110 / month (inc GST), provides 2 hours of service per month in any area relating to your website broken down into 8 x 15 minute increments including any of the following services:

  • Website content updates and changes.  Changes/updates and general website design work including style-sheet updates (CSS), image effect manipulation, etc., ensuring that your content is updated and relevant at all times.

  • Comprehensive, ongoing checks. Corrections of any malfunctioning components, broken link corrections, ensuring that your site is functioning properly.

  • Telephone and email support. Support relating to your website, your newsletter, components and modules, etc.

  • Training and consulting services.  Online training as well as information and recommendations relating to your website, web content display, additional components/modules/services that could be integrated to enhance your website visitor's experience.

In addition, Joomla! users will also have the option of the following:

  • Upgrades to Joomla! components and modules that are already installed, including the Joomla! Content Editor (JCE) WYSIWYG editor, the SWMenuPro menu management system, and any other components/modules already installed.

  • 30% off the installation and templating of additional Joomla components and modules as per our standard Joomla! components/modules list.

(Is your website not using the Joomla! content management system? … Call us now on +61 8 9485 2859 to find out how simple it is to convert your website to the Joomla! CMS)

Optional Extras:

  • Database backup service. $22 / month (Joomla! users only, max. 200MB file.)


Terms & Conditions:

  • Service contracts are charged monthly via automatic credit card payment only. There are no contracts and you may stop the service at any time.

  • Clients will be notified when their allocated 2 hours have been completed each month and will be advised of any additional work that may exceed this. Additional hours will be billed at normal rates.

  • Work reports will be issued at the end each month detailing the work completed and any other recommendations.

  • Unused help desk calls, web work and other components are not exchangeable for cash and cannot be rolled forward.

Keep your content updated and valid.  To request more information please contact us on +61 8 9485 2859 or send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

 

 

 

 

 

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New & Existing Clients

Requests for services can be made and tracked through our Client Extranet. New clients or clients who have been been provided with a username and password will be supplied with login details once the request for services has been processed.

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