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F2 Optional Monthly Support Plans

Since 2002, F2 has supported the implementation of many hundreds of Joomla websites, and provided regular training, support, development, and thought leadership across all manner of client business requirements.

We recognise and understand the challenges associated with implementing and maintaining a website. The most common issues we see clients face are their website security, keeping Joomla and 3rd party components up-to-date, building internal staff knowledge, and 3rd party business systems integration (e.g. MYOB).

We would therefore like to introduce to you a new optional support and maintenance plan, aimed at trying to remove some of the headaches associated with having a website.

The support plans now offered by F2 provide assistance across a number of areas including:

  • Training, telephone and email support;
  • Content loading assistance;
  • Website security monitoring and intrusion assistance;
  • Browser version testing and compatibility updates;
  • Google Analytics Maintenance & Reporting Assistance;
  • Font substitution (Google Web Fonts / Adobe Typekit);
  • E-news performance and email system compatibility testing;
  • Website framework and 3rd party system extension updates;
  • 404 (file not found) and custom URL support; and
  • General system maintenance, recommendations and consulting.

Plans start from just 2 hours per month, with a complimentary hour per month included.

To view and download a copy of the support plans available, please visit www.footefrancis.com.au/supportplans and please contact us on (08) 9228 9288 or info@f2.net.au to discuss your specific concerns and requirements.

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